Privacy Policy

Last updated: August 2026

At Sirenas, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect your information when you visit our website or make a purchase.

1. Information We Collect

When you use our website, we may collect information such as:

• Your name
• Email address
• Shipping and billing information
• Payment information
• Order details
• Information you provide when contacting us
• Information collected through cookies and similar technologies

We only collect information that is necessary to provide and improve our services.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders
• Communicate with you about your purchases
• Respond to your questions and requests
• Improve our website, products and customer experience
• Send marketing communications when you have chosen to receive them
• Prevent fraud and protect the security of our website

3. Payments

Payments are processed securely through our third-party payment providers. Sirenas does not store your complete credit or debit card details.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, understand how our website is used and provide relevant content.

You can manage or disable cookies through your browser settings.

5. Sharing Your Information

We may share your information with trusted service providers when necessary to operate our website and fulfil your orders, such as payment providers, shipping companies and technology providers.

We do not sell your personal information.

6. Your Rights

Depending on applicable law, you may have the right to access, correct, delete or restrict the use of your personal information.

You may also withdraw your consent to marketing communications at any time by using the unsubscribe option included in our emails.

7. Data Security

We take reasonable measures to protect your personal information against unauthorised access, loss or misuse.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: hi@sirenasskin.com

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website or legal requirements.

Any updates will be published on this page with a new “Last updated” date.

Thank you for trusting Sirenas.

Terms & Conditions

Last updated: August 2026

Welcome to Sirenas. By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. About Sirenas

Sirenas is an online lifestyle and beauty brand offering skincare, beauty, fashion, accessories and other products.

The information currently provided on this website is for general purposes and may be updated from time to time.

2. Products

We do our best to ensure that product descriptions, images and information are accurate and up to date.

However, colours and appearance may vary slightly depending on your device or screen settings.

We reserve the right to modify, discontinue or update products at any time without prior notice.

3. Orders

By placing an order through our website, you confirm that the information provided is accurate and complete.

Once your order has been placed, you will receive an order confirmation by email.

We reserve the right to refuse or cancel an order in certain circumstances, including suspected fraud, incorrect pricing or product availability issues.

4. Prices & Payment

All prices displayed on the website are shown in the applicable currency and may be subject to taxes and shipping costs, where applicable.

Payment must be completed through one of the payment methods available at checkout.

We reserve the right to correct pricing errors or inaccuracies.

5. Shipping

Free shipping is available on all orders.

Orders will be shipped to the delivery address provided during checkout.

Estimated delivery times will be communicated during the purchasing process or in your order confirmation.

Once your order has been shipped, you may receive tracking information when available.

Sirenas is not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, customs procedures or unforeseen events.

6. Returns & Exchanges

We want you to be happy with your Sirenas purchase.

Returns and exchanges are subject to our Return Policy, including any applicable legal rights.

For hygiene and safety reasons, certain beauty or skincare products may not be eligible for return once opened or used, where permitted by applicable law.

Please contact us before returning an item.

7. Intellectual Property

All content on this website, including the Sirenas name, logo, images, text, product designs, graphics and other materials, belongs to Sirenas or its respective licensors.

You may not reproduce, copy, modify or use our content without prior written permission.

8. Website Use

You agree to use this website only for lawful purposes and in a way that does not interfere with its operation or security.

We reserve the right to restrict or terminate access to the website where necessary.

9. Limitation of Liability

We make reasonable efforts to ensure that the website operates correctly and that the information provided is accurate.

However, we cannot guarantee that the website will always be available, error-free or free from interruptions.

Nothing in these Terms & Conditions excludes or limits any rights that cannot legally be excluded under applicable law.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy.

11. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any changes will be published on this page with an updated “Last updated” date.

12. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us at:

Email: hi@sirenasskin.com

Thank you for being part of Sirenas.

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